In August he moved to another house and closed the old account. Max received the first instalment of the credit on his Synergy account in July. He isn't eligible for the first instalment, but Synergy will automatically apply the second instalment to his account in December because he opened a new account between and 25 November 2023. Harry moved to WA in July and opened a Synergy account for his new residence. If you open a new Synergy or Horizon Power account before 31 March 2024, contact your provider to discuss transferring your credit. If you closed your account after the first credit instalment was applied, you forfeit the second instalment. If you closed your account before the first credit instalment was applied, contact RevenueWA to discuss your circumstances. Under Synergy's and Horizon Power’s terms and conditions, customers forfeit any credit not used if they close their account and don't open another eligible residential account by 31 March 2024. Can I apply for a payment from RevenueWA? I closed my Synergy or Horizon Power account after and won’t be opening another one. We will check with electricity providers to ensure households don't receive two payments for the same property. Contact Horizon Power on 1800 267 926 or see their website. Contact Synergy on 13 13 53 or see their website.See your electricity provider for details. If you open an account after but before 23 November 2023, you may only be eligible for the second payment. Your provider will automatically apply the credit to your account over two instalments from 8 July 2023 and 2 December 2023. I was a Synergy or Horizon Power customer on. You may also receive the annual Energy Assistance Payment. If you weren't eligible for ECES on but have registered since then, you must apply separately for the $400 credit. You will also receive the annual Energy Assistance Payment. You will receive the $500 credit directly to your nominated bank account. If you were eligible for ECES on but not registered, register for ECES and provide a copy of an invoice for your electricity costs covering. You will also receive the annual Energy Assistance Payment.Ĭomplete this form if you need to update your nominated bank account. We will pay the $500 credit directly to your nominated bank account. If you were registered for ECES on or before, you don't need to apply for the 2023 Household Electricity Credit. Households eligible for the Energy Concession Extension Scheme (ECES) If your property is on an embedded network or sub-meter, provide the invoice from a third party (strata management, caravan or retirement management company) recouping the costs from you as owner or tenant.
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